In answer to the challenges Nelnet faces in servicing a growingvolume of student loans, the company chose to deploy a knowledgemanagement system called OpenText Process Suite. Go online andinvestigate the features and capabilities of this suite of softwareproducts. What functions does Open Text provide that can augmentand assist customer relationship management (CRM) systems? Find andbriefly summarize a customer success story of an organization thatintegrated Open Text with its CRM system.
Solution
With the growing technology, it is always important for abusiness to add integration with the growing trend and adopting thenew dynamic technologies in the organization. This will certainlyhelp in
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