Case in Point 9.3: DotCom Tools DotCom Tools operates a smallbusiness that specializes in hard-to-find woodworking tools. Thefirm advertises in various woodworking magazines, and currentlyaccepts mail and telephone orders. DotCom is planning a websitethat will be the firm’s primary sales channel. The site willfeature an online catalog, powerful search capabilities, and linksto woodworking information and resources. DotCom has asked you, anIT consultant, whether a set of codes would be advanta- geous and,if so, what codes you would suggest. Provide at least two choicesfor a cus- tomer code and at least two choices for a product code.Be sure to describe your
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