Case in Point 9.4: SoccerMoM SoccerMom Company sells a patentedseat that spectators can take to youth soccer games. The seat foldsso it is small enough to fit in the glove box of most vehicles. Thecompany operates a factory in Kansas and also contracts itsmanufacturing projects to small firms in Canada and Mexico. Anunusual problem has occurred for this small multinational company:People are getting confused about dates in internal memos, purchaseorders, and email. Towson Hopkins handles all IT functions forSoccerMom. When he designed the company’s data- base, he was notaware that the format for dates in Canada and Mexico was differentfrom
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