Change Management in Organizations–A Case of British Rail

Topic

Change Management in Organizations– A Case of British Rail

Instructions

Analyse change management in British Rail.

Answer preview

The British Rail case in an example of situation in which change implementation was undertaken successfully. In 1971, the organization realized the need to introduce a computerized freight management system which would help in the improvement of the operations that had been undertaken manually in the past. The management of the organization had two options of either developing an in-house system or purchasing one off the market. The organization decided to purchase a system called Total Operations Processing System (TOPS), which had been proven to be successful in the management of rail operations within North America.

Word count: 2923