Components of Emotional Intelligence

Topic 

Components of Emotional Intelligence

Instructions 

Define and provide examples for the four main components of Emotional Intelligence (EI).

Provide an example of a time where EI has helped you in the workplace

Answer Preview 

To that end, there are certain traits like optimism, transparency and adaptability which define the concept more (McCleskey, 88). For example, self-management can be determined in an individual depending on how he/she responds to an annoying mail. Social awareness involves understanding the feelings, needs and concerns of other people. Also, the level of empathy for certain in groups potentially defines how to handle their emotions (McCleskey, 76). For example, managers can improve their service orientation through creating radar that fully understands customers’ needs. Relationship management refers to developing and maintaining good relationships by communicating clearly. Therefore, a leader inspires to influence others by building team bonds that could easily manage conflicts (Schutte et al., 135).

Word Count: 300