Topic

Food and Beverage operations at The Dock on Princess

Instructions

This reflective portfolio – essay is to be about your experience as a customer in a commercial food and beverage outlet, outlining your responses to the visit given your learning in this subject to date.
Reflecting on your experience, you are required to use theory from two academic articles from the Food and beverage Management literature.
In this review report, you are expected to – include information on the café / restaurant that you are discussing – from the “review” information on Zomato.com

Include the information of the articles of your choice (e.g., title, author/s, publication year);
Identify what you found most interesting from the articles and elaborate why you think so;
Exemplify how they have been applied to F&B management; and
Discuss how the concepts are incorporated/related to your experience.

Note 1. For this reflective portfolio (essay), you need to use appropriate citations and a “Reference List” for any academic or other sources that you use in your essays.

Note 2. Word Length is 1500 words.

Answer preview

Food and beverage management is increasingly being adopted in most restaurants. Institutional Cafeteria restaurants are striving to put in place food management practices that will increase value and customer satisfaction (Cousines et al., 2014). Hospitality industry primarily thrives on provision of excellent services which compels restaurants and cafes to operate at maximum best. I have had the chance to experience such services at the Dock on Princess Restaurant. The restaurant is situated in Princes Ave, Brandon, Canada and it is among the many facilities that offer exceptional hotel services. Dock on princes offers commendable culinary services which include foreign delicious meals and drinks.

Word count: 1592