Topic

Helpling Company – A Gig Economy Report

Instructions

Gig economy report – suggested structure

This document is intended to give you an idea of how you might structure your gig economy report, as well as the information that you should include.

Heading 1: Introduction

Basic information about the organization:

What does it do?
When was it founded?

How does the organization fit within the gig economy? (does it involve crowd-work or a work on-demand app?)

Heading 2: How does the organization function?

What do the workers do?
How do those who pay the workers for their services engage with it?
Who, if anyone specific, does the organization appear to be aimed at (in terms of both workers and customers)?

Heading 3: Pay structure

How is the pay structure of the organization determined?
What are the workers paid for (their time, the volume of work completed?)
Are you able to find any clear information about how much workers earn from these organisations? If not, why might this information be difficult to identify?

Heading 4: Media coverage

Has there been much media coverage and/or public debate about this organization, and about workers’ experiences with it?
If so, what types of issues have been raised? Do any of them align with the criticisms of gig economy organizations in the week 8 reading?

Heading 5: Conclusion

What have you found about this organization? Was there any information that was difficult to track down? What, if anything, does this indicate?

Answer Preview

Helpling organization connects its workers with employees majorly through and online platform where the customers are required to search for their most preferred cleaners matching their needs. As an online marketplace for domestic cleaners, households would find cleaners within a minute as Helpling platform mostly offer their domestic services. The main work for the employees is the provision of domestic cleanings services to customers they are matched with, and the platform is composed of approximately 300 employees (The #1 platform for cleaning services | Helpling, 2020). Customers are required to enter their postcodes to find cleaners in their areas and choose a preferred cleaner in terms of date and frequency of work plan. After selecting the favorite cleaner, the customers send a booking request as they compare cleaners’ profiles, prices, and select cleaners receiving their applications.

Word Count: 800