Is job stress among help desk agents caused more by thecharacteristics of each worker or by the working conditions in ahelp desk operation? Is the solution to job stress more theresponsibility of each worker or the responsibility of help deskmanagement?
Answer
My experience says that each and everyone handles stressotherwise. Some of them will compartmentalize itwhile some people will simply blow it off, some feed offit, some attribute it or store it, some take it in person, and afew divert it. everybody comes from distinctive backgrounds andexperiences. this can be an element in their temperament and theway they affect problems like
OR
OR