A wireless MAN (WMAN) is a metropolitan area network that uses receive data. to transmit and WI-Fl ideas STP technology Cable connections Radio signals Question 38 (2 points) What accesses organizational databases that track similar issues or questions and automatically generate the details to the CSR who can then relay them to the customer? Contact center Web-based self-service Call scripting Website personalization Question 39 (2 points) What focuses on keeping suppliers satisfied by evaluating and categorizing suppliers
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